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The following guests comments were collected from our guest comment sheets.  If you stay with us please complete a comment form allowing us to serve you better.  We collect over 500 comments forms during each year and we read each and every comment.   We are rated the #1 Wallowa Lake Lodging Company on Trip Advise.  Click here to see guest comments on TripAdvisor.com.  

Notice some comments are also not positive.  Negative comments are expected.  The important thing is how they are resolved! With these comments we include how we resolve each issue (see each blue NOTE)!  At Wallowa Lake Resort service and cleanliness are job 1! 


As always our trip was relaxing and wonderful.  You and your staff do a fantastic joh! Keep up the good work.


In other cabins at other camp type resorts we were disappointed in how un-kepted the cabins were i.e. very worn and scratch linens/towels, dusty furniture and musty odors.   I was qute surprised that even the window sills were wiped off in our cabin.  It was very clean!  You offer great deals and value with your cabins.  We also enjoyed the variety of activities available. n other cabins at other camp type resorts we were disappointed in how un-kepted the cabins were i.e. very worn and scratch linens/towels, dusty furniture and musty odors.   I was qute surprised that even the window sills were wiped off in our cabin.  It was very clean!  You offer great deals and value with your cabins.  We also enjoyed the variety of activities available.


This resort is like heaven to me and my favorite place to visit.  It is great place for kids and pets.  Last summer while visiting we checked out other places only to find we had already found the best.  All of your hard work shows and is appreciated.  I brag about you all of the time.


Your doggie care kit is a great addition to the cabin - it makes the difference between "dogs allowed" and "dogs welcome".  Thank you!


The staff are excellent always helpful and knowledgeable on the area.  We love the dog buddy!


We loved every minute of our stay.   We will be back and will recommend you to everyone.


We really liked the web site pictures.  We were pleasantly surprised on arrival   We have stayed in other places in the past were the pictures show the place before it has had years of use.   NOTE:  Wallowa Lake Resort updates its pictures yearly.


We appreciated being able to come in so late with the heat on.  A nice man escorted us to our cabin even thought it was midnight!  Thanks so much.


We needed batteries for the remote and the clock did not seem to work.  The check-in person and maintenance person were both very helpful and nice.    NOTE:  Wallowa Lake Resort delivered a new clock and replaced the batteries in the TV remote.


Wallowa Lake Resort staff are helpful and accommodating.  They seem genuinely concerned with the comfort of their guests.  We had a very nice stay and would visit again and recommend to others.  We enjoyed the hot tub.  Thanks for keeping the noise down with the guest next door! We loved the Wallowa Lake cabin experience and believe it to be a great part of the lodging options at Wallowa Lake.


Simply awesome!  We are already planning next year!


Brian and I wanted to tell you how much we enjoyed our short vacation at Wallowa Lake Resort.  You guys went above and beyond to make us feel at home.  Thanks again for getting the sap out of my jeans, they are my favorite.  We will be suggesting you facility to anybody heading your direction.  You can be sure that you will see us again in the near future.


Very nice - We will stay with you again! Drain upstairs was slow to drain.  NOTE: This drain was fixed the next morning one hour after the problem was reported.  Our lake office allows a quick response for all issues. Note all cabins are within a few minutes of our 24 hour office.


The most comfortable beds I have ever slept in on vacation.  Everything is very clean and comfortable.  I loved the country charm of cabin 15.


The cleanest accommodations we have every stayed in.  A perfectly lovely vacation and the facilities are terrific.  We will definitely be back.


Staff was very friendly and the cabin was spotless.  Loved the very comfortable king bed.  We would love to see a porch swing.  NOTE:  The porch swing is a nice idea but would be unsafe for small children. 


Cabin was very clean.  Would be nice to have a place to hang your coat by the entry door. NOTE:  We have subsequently added coat hooks behind door of this cabin.  We also added towel hooks to bathrooms.


A tree fell across a power line leaving us without electricity.  The management called the power company.  In the meantime, Wallowa Lake Resort gave us $80 for dinner! By the time we got back from dinner our power had been restored. I was amazed at the personnel service.


VCR/DVD player did not work on arrival.  Loved the home on the river what a beautiful place.  NOTE: The VCR/DVD player was replaced with a new player within minutes of the customers call. 


Would love to have a broom and cleaning supplies.  We wanted to cleanup a bit more prior to leaving.  NOTE: Great comment we now provide a broom and cleaning supplies in each cabin.


We were thrilled with the accommodations.  Loved the king bed and televisions in the bedrooms. Have stayed at the lake before but will be back to cabin #9.


Loved cabin #13.  The only negative was the age of the dishware.  NOTE:  We are replacing all dishware for the coming year.  All cabins have their kitchen inventoried each year with items replaced as needed.  No more ugly pans!


We had a wonderful time.  This is our second time and the first time for our friends they where impressed.  Thank you Doug and Patti for everything, you are awesome people.  Can't remember your #1 helper but he is a treasure! Always a smile and so very polite and helpful. 


The staff at your office are always ready and willing to provide information on the area.  Doug provided information on an awesome local secret where we saw few people but plenty of great views. 


We had a wonderful time.  This is our second time and the first time for our friends they where impressed.  Thank you Doug and Patti for everything, you are awesome people.  Can't remember your #1 helper but he is a treasure! Always a smile and so very polite and helpful. 


The coffee maker does not keep the coffee hot.  You may need a new coffee pot.  NOTE: The coffee maker was replaced with a new one the next day.  WLR keeps spare TV's, coffee makers, microwaves and toasters. 


Doug's service was exceptional.  Thanks for the info on the area, your maps and helpful hints.  We will be back.


Love that you are so friendly to our two Scotties.  You have a great location and lovely property.  Owner furnished additional garbage can liners and dishwashing soap very quickly.  Keep up the good work.  NOTE: The Wallowa Lake Resort office is 5 minutes from all of our vacation rental.  Our 24 hour staff are ready to resolve any guest need.


Kitchen was well equipped with everything easy to find.  Oh yes,  thanks for the great fishing tips.


My wife and I stopped by for one night and liked it so much we stayed another night.  Sean at the front desk was pleasant to deal with.  Thankfully, the power was restored within 30 minutes.


The information on the area was very helpful since we had never been here before.  Loved the hike to slick rock a perfect recommendation.  Loved that you are pet friendly.  Others say they are but you are the real pets welcome place at the lake.


I recommend your Wallowa Lake cabins to anyone.  The site is wonderful, the hosts are accommodating and the price is right.  See you next year!


All of the lights went out from the wind storm.  Patti came by within a few minutes with candles and flashlights. 


Wallowa Lake Resort
84681 Ponderosa Lane ~ Joseph, Oregon (OR) 97846
Phone: (541) 432-2391

Email: wallowavacation@wildblue.net ~ Website: www.wallowalakeresort.com